Last updated: 01 August 2026
This Privacy Policy explains how Exterminatus (“we”, “us”, “our”) collects, uses, and protects your information when you visit exterminatus.co or make a purchase.
Information We Collect
When you visit our site or make a purchase, we may collect:
- Contact information: name, email address, phone number
- Shipping and billing addresses
- Payment information (processed by our payment provider; we do not store card details)
- Order history and purchase details
- Technical information: IP address, browser type, device information, pages visited
- Cookies and similar tracking data
How We Use Your Information
We use your information to:
- Process orders and deliver products
- Communicate about your order, including confirmations, shipping updates, and support
- Send marketing communications if you have opted in
- Improve our website and understand how visitors use it
- Prevent fraud and comply with legal obligations
Cookies and Tracking
We use cookies and third-party tracking tools including:
- Analytics tools to understand website usage
- Meta (Facebook) Pixel for advertising and conversion tracking
- Payment provider tools for secure checkout
You can disable cookies in your browser settings, though some site features may not function properly without them.
Sharing Your Information
We share your information only with:
- Payment processors to complete transactions
- Shipping and fulfilment providers to deliver orders
- Email marketing platforms if you have subscribed
- Analytics and advertising platforms (in aggregated or anonymised form where possible)
- Legal authorities when required by law
We do not sell your personal information to third parties.
Data Retention
We retain order and customer information for as long as needed to fulfil orders, provide customer support, and comply with legal requirements (typically at least 7 years for tax and accounting purposes).
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Object to certain uses of your data
To exercise these rights, contact us at support@exterminatus.co.
International Transfers
Exterminatus operates globally and your information may be processed in countries outside your own. We take reasonable steps to protect your information wherever it is processed.
Security
We use industry-standard measures to protect your information but cannot guarantee absolute security. If you believe your data has been compromised, contact us immediately.
Children’s Privacy
Our products and site are not intended for children under 16. We do not knowingly collect information from minors.
Changes to This Policy
We may update this policy from time to time. Material changes will be posted here with an updated “last updated” date.
Contact
Questions about this policy or your data: support@exterminatus.co